Reporting Lost Items:

Passengers who have lost personal belongings during their journey on a fast ferry boat from Sanur to Nusa Lembongan, the Gili Islands, or Lombok should immediately report the lost items to the ferry operator’s staff or designated personnel.

Description of Lost Items:

When reporting lost items, passengers should provide a detailed description of the missing belongings, including any distinguishing features, brand names, colors, and approximate value. The more information provided, the better the chances of locating the lost items.

Lost and Found Department:

Each fast ferry operator has a designated Lost and Found department or office responsible for handling lost items. Passengers can inquire about lost items and submit reports to this department either in person, by phone, or through email.

Search and Retrieval Process:

Upon receiving a report of lost items, the ferry operator’s Lost and Found team will conduct a thorough search of the vessel and relevant facilities to locate the missing belongings. Passengers may be asked to provide additional information or assistance during the search process.

Notification of Recovery:

If the lost items are found and identified, the ferry operator’s Lost and Found department will notify the passenger via the contact information provided in the lost item report. Passengers will be informed of the retrieval process and any necessary steps for reclaiming their belongings.

Claiming Lost Items:

Once lost items are located and verified, passengers can arrange to claim their belongings from the ferry operator’s Lost and Found department. Proof of ownership, such as identification or original purchase receipts, may be required to claim the lost items.

Storage and Disposal of Unclaimed Items:

Unclaimed items that remain in the ferry operator’s possession for an extended period may be stored in a secure facility for a specified duration. If items remain unclaimed after the designated period, they may be disposed of or donated to charity in accordance with local regulations.

Liability Disclaimer:

The ferry operator is not liable for any lost or misplaced items belonging to passengers. While every effort is made to locate and return lost belongings, passengers are responsible for safeguarding their personal items and should take precautions to prevent loss or theft during their journey.

Contact Information:

Passengers can contact the ferry operator’s Lost and Found department directly for inquiries about lost items or to report missing belongings. Contact details, including phone numbers, email addresses, and office locations, are typically provided on the ferry operator’s website or onboard informational materials.

Lost and Found Procedures for Different Destinations:

Procedures for reporting and retrieving lost items may vary slightly depending on the destination and specific policies of the ferry operator. Passengers should familiarize themselves with the Lost and Found procedures for each destination they visit.

By adhering to these Lost and Found policies and procedures, passengers can increase the likelihood of recovering lost items and ensure a smooth resolution in the event of misplaced belongings during their fast ferry boat journey from Sanur, Bali, to Nusa Lembongan, the Gili Islands, or Lombok.