Privacy Policy

By using our fast ferry services from Sanur, Bali, to Nusa Lembongan, Nusa Penida, the Gili Islands, and Lombok, passengers acknowledge and consent to the collection, use, and sharing of their personal information as described in this Privacy Policy. If passengers have any questions or concerns about this Privacy Policy, they can contact us for further assistance.

Personal Information

Collection of Personal Information:

We may collect personal information from passengers, including but not limited to names, contact details, payment information, and travel preferences, for the purpose of facilitating ferry bookings and providing customer service.

Use of Personal Information:

Personal information collected from passengers may be used to process ferry bookings, confirm reservations, communicate important travel updates or changes, and provide relevant information about ferry services and destinations.

Security of Personal Information:

We are committed to protecting the security and confidentiality of passengers’ personal information. All sensitive data, such as payment details, are encrypted and securely stored, and access to this information is restricted to authorized personnel only.

Sharing of Personal Information:

Personal information collected from passengers may be shared with third-party service providers, such as ferry operators, ticketing platforms, and travel agencies, solely for the purpose of fulfilling ferry bookings and providing related services.

Retention of Personal Information:

We will retain passengers’ personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal or regulatory requirements. Afterward, personal data will be securely disposed of or anonymized.

Cookies and Tracking Technologies:

Our website may use cookies and other tracking technologies to enhance the user experience, analyze website usage trends, and personalize content. Passengers can manage cookie preferences through their web browser settings.

Marketing Communications:

With passengers' consent, we may send promotional emails or marketing communications about ferry services, special offers, and destination updates. Passengers have the option to unsubscribe from these communications at any time.

Third-Party Websites:

Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party websites and encourage passengers to review their privacy policies.

Children's Privacy:

Our ferry services are not directed towards children under the age of 13, and we do not knowingly collect personal information from children. Parents or guardians who believe their child has provided personal information to us can contact us to request its removal.

Changes to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Passengers are encouraged to review this Privacy Policy periodically for updates.

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